For the deepest flavor, do not skip the stovetop onion sauté step before slow cooking. Always add the heavy cream in the last 15 to 20 minutes of cooking to prevent curdling. Watch the broiler closely during the final step — the cheese can go from perfectly golden to burnt very quickly. Gruyère can be substituted with Swiss cheese or provolone. For a richer broth, substitute beef broth for the chicken broth.